Close the gap
between your
brand and customers
with
conversational
commerce

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Why limit your brand’s marketing to low engagement, 1-way channels like email?

Merx leverages a cutting-edge conversational commerce platform to reach shoppers where they are, transforming interactions into meaningful, two-way conversations. With on-brand AI agents, we unify and secure your 0 and 1st-party data while delivering seamless, personalized experiences that build loyalty and trust.
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Integrations

Amplify your existing systems on the world’s fastest-growing channels ultimately, increasing customer lifetime value .

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Elevate
your brand
engagement
with
Conversational AI.

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Grow opt-ins
Strengthen your CRM through WhatsApp with GDPR-compliant one-tap opt-ins
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Gather insights
Analyse 0, 1st party data and brand insights gathered directly from automated customer interactions to segment your audience into key customer groups
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Hyper-personalise engagement
Develop AI-powered campaigns and experiences that resonate with your audience and amplify your brand voice
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Increase conversion rates
Optimise 2-way conversations for conversion, and attribute impact across all channels
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Conversational analytics

All powered by the analytics platform that enables tracking and reporting. Stay connected with your shoppers through the entire customer journey - the easy way.
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Accept payments from anywhere securely and sell in multiple currencies, languages, and regions with ease.

  • 45% Conversion Rate Increase
  • 10.4xReturn on Ad Spend
  • 650%Sales Growth

See how your brand can redefine the customer journey.

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